Donna Fluss - The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation

Brand : Amacom, Binding : Taschenbuch, Label : AMACOM, Publisher : AMACOM, NumberOfItems : 1, PackageQuantity : 1, medium : Taschenbuch, numberOfPages : 208, publicationDate : 2005-08-26, releaseDate : 2005-08-26, authors : Donna Fluss, ISBN : 0814414435 ...