Gallagher, Richard S. - What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service

Brand : Amacom, Binding : Taschenbuch, Label : Amacom, Publisher : Amacom, NumberOfItems : 1, PackageQuantity : 1, medium : Taschenbuch, numberOfPages : 126, publicationDate : 2008-06-12, releaseDate : 2008-06-12, authors : Gallagher, Richard S., ISBN : 0814416799 ...