Rubin, Rhea Joyce - Defusing the Angry Patron: A How-to-Do-it Manual for Librarians (How-to-do-It Manuals, Band 177)

Brand : Neal-Schuman Publishers, Binding : Taschenbuch, Edition : 2., Label : Neal-Schuman Publishers, Inc., Publisher : Neal-Schuman Publishers, Inc., NumberOfItems : 1, PackageQuantity : 1, medium : Taschenbuch, numberOfPages : 144, publicationDate : 2010-12-31, releaseDate : 2010-12-31, authors : Rubin, Rhea Joyce, ISBN : 1555707319 ...